An instructional model to develop cognitive, metacognitive and motivational skills in problem-based learning environments

The present study investigates the experience of a nation-wide training initiative addressed to administrative and technical school personnel,based on an instructional model developed by INDIRE and supported by a technology-rich, open, and flexible training environment. This initiative was funded by the Italian Ministry of Education and supported by a national agreement between the Ministry and the main trade unions. The objective was the the in-service re-qualification of administrative and technical school staff, including the different professional profiles (laboratory technicians, administrative assistant, director...). The plan of contents covered a wide range of topics related to the professional area and to the school system, depending on the target profile (i.e. safety, first aid, privacy, special needs support, computer and Internet literacy, accounting, communication, human resources management).

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